Reviews

Friendly people

Excelente

Everyone was pleasant. I did have to remind them a couple of times of the amount of time they promised it would take, but other than that it was a flawless visit.

Nice people

Dishonest people looking to swindle me for as much money as possible. I left knowing they can’t be trusted, and that I should never go there again.

Made an appointment for my truck to have the transmission services and to have the driver's side doors tightened up as it has significant rattle, and to have an air bag recall completed. The tech that they assigned to check the rattle must be deaf as he could not hear a very obvious abnormal sound coming from the doors. Then I was charged a $55.44 shop fee, first off, I was not informed that a shop fee would be incurred, and I was not given an itemization, or this fee nor was the manager able to describe for me what the charges were for. They then failed to address the airbag issue.

Talked to many different people and giving me wrong quotes and doing work I told them not to do and having to pay more for stuff I didn’t want and bad communication between towards each other and towards me

Excellent interaction with a first-time customer.

Your staff was very friendly and attentive. Jessica Vasquez, was very helpful and professional got to the problem right away made the appointment and fixed the problem. My truck has run great after it was fixed.

Visiting Carlsbad for emergency Sunday night, hit concrete curb that extends way into the parking lot of Kentucky Fried Chicken, dumping out all oil. I waited for opening at the Carlsbad Chevrolet Service door Monday morning. They rushed getting it from tow truck and within hours found oil filter was hit. Replaced it, filled with oil, checked everything carefully, and did road test. Happy for the urgent attention!