James C
FARMINGTON, NM | 2022 Chevrolet 1500 Silverado LTDJuly 21, 2026I took my truck in to get service done to it for shaking at the steering wheel once I reached 70 miles an hour. I was told I need a whole new strut assembly in the front and 2 new front tires plus a control arm to fix the issue, and balancing of tires. I had my truck in the shop for 4 full days once I received my truck on the fourth day I drove it around and the truck was still doing the same thing and now I feel vibration my right foot as I step on the gas petal, I took truck in shop for the 2nd time and a tech drove my truck and balanced the tires. The truck still shakes and vibrates i didn’t wanna bring my truck in a third time to be honest I lost trust and confidence that the job could get done correctly at this point. I feel like I spent a lot of money on parts based on what I was told was wrong with my truck, and still dealing with same issue. I am an unsatisfied customer who has been coming to Carlsbad Chevrolet for over 5 years now.Response from Carlsbad Chevrolet
July 22, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Courtney F
carlsbad, NM | 2026 Chevrolet Silverado 1500July 20, 2026The Chevrolet dealership is astounding, and the service department is absolutely fabulous. Thank you, Carlsbad Chevrolet, for all you do!!!!!!!!!!!!!!Response from Carlsbad Chevrolet
July 22, 2026Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!Gio F
CARLSBAD, NM | 2020 Chevrolet 1500 SilveradoJuly 15, 2026I ordered a hood shield for my 2020 Chevy Silverado High Country Truck and the dealership placed it on for me. They as a whole team great so great from the parts department to the service department they were all great and did an excellent job!Response from Carlsbad Chevrolet
July 17, 2026Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!ROY C
CARLSBAD, NM | 2026 Chevrolet Silverado 1500July 13, 2026Danica did an amazing job and made sure to provide any info I asked aboutResponse from Carlsbad Chevrolet
July 15, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!TAPANGA W
CARLSBAD, NM | 2026 Chevrolet EquinoxJuly 10, 2026So very nice and extremely helpful!Response from Carlsbad Chevrolet
July 11, 2026Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!BRYAN U
CARLSBAD, NM | 2026 Chevrolet EquinoxJuly 1, 2026The customer service was great. Everybody was a great help.Response from Carlsbad Chevrolet
July 2, 2026Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.Connie J
CARLSBAD, NM | 2022 Chevrolet TrailblazerJuly 1, 2026They were very perfeshinal, friendly, exsplaines what my car needs and give me choices with my decisions.Response from Carlsbad Chevrolet
July 2, 2026It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.Raul D
CARLSBAD, NM | 2023 Chevrolet Silverado 1500June 29, 2026ExcellentResponse from Carlsbad Chevrolet
July 1, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Rodrigo O
CARLSBAD, NM | 2025 Chevrolet Silverado 1500June 22, 2026All goodResponse from Carlsbad Chevrolet
June 25, 2026Thank you for your feedback! We appreciate your support and hope to see you again soon.Russell L
HEFLIN, LA | 2024 Chevrolet Silverado 1500June 18, 2026Courtney is always on point she is top handResponse from Carlsbad Chevrolet
June 19, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!